1. Introduction
Disability Help Today, LLC (“Disability Help Today,” “we,” “us,” or “our”) provides information designed to help you understand the disability benefits available through the Social Security Administration (SSA). This Privacy Policy explains how we collect, use, share, and protect your information when you visit https://disabilityhelp.today (the “Website”) or use our forms, tools, and services, including our free disability case review and eligibility checker.
Disability Help Today is an independent information and resource platform. We are not a law firm, we do not provide legal advice or representation, and we are not affiliated with the Social Security Administration or any government agency. Submitting information through our Website does not create an attorney-client relationship with us or with Clauson Disability.
2. Information We Collect
Information You Provide
When you complete our free disability case review, use our eligibility checker, contact us, or otherwise submit information on our Website, we may collect:
- Contact details, including your name, mailing address, phone number, and email address
- Your date of birth
- Your work history
- Information about your medical conditions and how they affect your ability to work
- Details related to your potential eligibility for Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI)
Health information is sensitive. We collect it only when you choose to provide it, and we use it only for the purposes described in this Privacy Policy.
Information Collected Automatically
When you use our Website, we automatically collect certain technical information, including:
- Device and browser information, such as IP address, browser type, and operating system
- Usage data, such as pages visited, session duration, and navigation paths
- Information collected through cookies, pixel tags, and similar technologies (see Section 6)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Free disability case review: To review the information you submit and help you understand your potential eligibility for SSDI or SSI benefits.
- Follow-up by Clauson Disability: To share your information with Clauson Disability, which follows up by phone, email, or text message with visitors who request a free disability case review.
- Communication: To respond to your inquiries and send you updates and administrative messages by phone, email, or text message, where you have consented.
- Website improvement and analysis: To monitor, analyze, and improve our Website and services.
- Advertising and measurement: To market our services, measure the effectiveness of our advertising, improve our campaigns, and reach people who may be interested in our services. For these purposes we may use identifiers such as your name, email address, phone number, and online identifiers. We do not use health information for advertising.
- Legal and security purposes: To comply with legal obligations, enforce our terms, and protect the security of our Website and users.
By submitting your information, you consent to its use for the purposes described above, including sharing it with Clauson Disability and being contacted by Clauson Disability about your request. Clauson Disability may use your information only to follow up on your request.
4. How We Share Your Information
We do not sell your personal information for money. We disclose it only in the following situations:
- Clauson Disability: We share your information with Clauson Disability, a separate company that follows up with visitors who request a free disability case review. Once Clauson Disability receives your information, its own privacy policy applies.
- Service providers: We share information with trusted third parties who help us operate our Website and services, such as hosting, form processing, and communications providers. They are bound by confidentiality agreements and may use your information only to perform services for us.
- Analytics and advertising partners: As described in Section 6.
- Legal requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
Information collected through our text message program is excluded from these disclosures as described in Section 5.
5. Text Message (SMS) Program
If you opt in to receive text messages from Disability Help Today, we collect your mobile number and related message data.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
- Our text messages may be sent through service providers who are prohibited from using or disclosing your information except to deliver messages for us. They must safeguard your information and keep it only for the time and purpose we instruct.
- Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of using our services.
- Text STOP to 855-744-2707 to opt out at any time. Text HELP for help, or email legal@disabilityhelp.today.
All affiliated entities must comply with our privacy policies and applicable laws and regulations to protect your information.
6. Cookies, Analytics, and Advertising
We and our partners use cookies, pixel tags, and similar technologies to operate our Website, understand how visitors use it, and deliver and measure advertising. Our analytics and advertising partners may collect information about your interactions with our Website and other sites you visit over time, to help us deliver more relevant content and advertisements.
Some state privacy laws treat sharing information with advertising partners for targeted advertising as a “sale” or “sharing” of personal information. You may opt out as described in Section 8.
Do Not Track: Our Website does not currently respond to Do Not Track browser signals.
7. Your Choices and Opt-Out Options
- Email or phone: To stop receiving communications from us after submitting your information, email your name and the phone number or email address you provided to legal@disabilityhelp.today with the subject line “Opt Out.”
- Text messages: Text STOP to 855-744-2707 to opt out of SMS communications.
- Cookies: Most browsers let you manage cookie settings. To adjust yours, see your browser’s help section or visit www.aboutcookies.org.
- Targeted advertising and privacy rights: See Section 8.
For assistance, email legal@disabilityhelp.today.
8. Your State Privacy Rights
Depending on where you live, you may have the right to:
- Know and access the personal information we hold about you
- Correct inaccurate personal information
- Delete your personal information
- Receive a copy of your personal information in a portable format
- Opt out of targeted advertising, the sale or sharing of personal information, and certain profiling
- Withdraw your consent to our use of sensitive information, including health information
To make a request, email legal@disabilityhelp.today with the subject line “Privacy Request.” We will verify your identity before responding, and we will not discriminate against you for exercising your rights. Where state law allows, an authorized agent may submit a request on your behalf. If we deny your request, you may appeal by replying to our decision with the subject line “Privacy Appeal.”
9. Data Retention
We keep personal information only as long as needed for the purposes described in this Privacy Policy, including responding to your request, sharing it with Clauson Disability for follow-up, and meeting our legal, accounting, and security obligations. When we no longer need it, we delete or de-identify it.
10. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.
11. Children’s Privacy
Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information without parental consent, we will take steps to delete that information as soon as possible.
12. International Visitors
Our Website and services are hosted in the United States and are intended for U.S. visitors. If you access our Website from outside the United States, your information may be transferred to, stored, and processed in the United States.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this policy. For material changes, we may also provide additional notice on our Website. We encourage you to review this policy periodically.
14. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, contact us. We will make every effort to resolve your concerns promptly.
Mail: Disability Help Today, LLC, 4711 Hope Valley Road Ste 4F-528, Durham, NC 27707
Email: legal@disabilityhelp.today
Online: Contact page
